Listening Ear is accredited under the British Association of Counselling and Psychotherapy Ethical Framework for Good Practice. BACP accreditation requires organisations to adhere to strict quality control measures. BACP has a dedicated Children and Young People’s division which discusses, publishes and disseminates the latest research on counselling and therapeutic practices for Children and Young People. Accreditation is a robust process and is not automatically renewed. It is applied for (currently) every 5 years and we are one of only two BACP-accredited organisations in the whole of Merseyside. Quality control measures include significant safety and safeguarding procedures for clients and staff.
Listening Ear has a large team of paid senior counsellors, counsellors and counsellors in training. We also have a dedicated team of volunteer Listeners and Counsellors. Listeners are fully trained in a disciplined reflective listening process (to find out more, please see our Reflective Listening page). Our ‘Butterflies Project’ for children and young people is run by a Specialist Practitioner team who have devised and developed the service over many years. A small team of paid part-time workers give management and administrative aid to the organisation and a talented and committed voluntary Executive Committee rounds off the team.